Terms & Conditions

Please read the following Terms & Conditions carefully before booking taxi services with Virk Tour Travels. By booking our services, you agree to follow the terms related to bookings, payments, cancellations, travel, and customer responsibilities.

Terms & Conditions for Taxi Booking & Travel Services

These Terms & Conditions govern the use of taxi and travel services provided by Virk Tour Travels through phone calls, WhatsApp, website booking forms, or direct bookings.

By using our taxi services, customers agree to follow the terms mentioned on this page. These terms are designed to ensure smooth travel operations, transparent communication, customer safety, and reliable service experiences for both customers and drivers.

1. Booking & Confirmation Policy

Customers can book taxi services through:

  • Phone call
  • WhatsApp
  • Website booking form
  • Direct booking support


Booking confirmation depends on:

  • Vehicle availability
  • Travel route
  • Travel date & timing
  • Customer information accuracy


Virk Tour Travels reserves the right to accept or reject bookings based on operational availability and service conditions.

Customers are requested to provide:

  • Correct pickup & drop details
  • Proper travel timing
  • Contact information
  • Passenger count
  • Luggage details (if required)


Incorrect or incomplete booking information may affect service availability and travel coordination.

2. Pricing & Payment Terms

Taxi fares may vary depending on:

  • Vehicle type
  • Travel distance
  • Route
  • Seasonal demand
  • Travel duration
  • Pickup & drop location


Customers will receive fare information before booking confirmation.

Additional charges may apply for:

  • Extra waiting time
  • Additional stoppages
  • Route changes
  • State taxes (if applicable)
  • Special travel requests


Payments can be made through:

  • Cash
  • UPI
  • Bank transfer
  • Online payment methods (if available)


Customers are responsible for completing payments as agreed before or after the journey, depending on booking terms.

Night travel charges or additional driver allowance may apply for certain long-distance or multi-day trips.

3. Cancellation & Refund Policy

Customers can request booking cancellation before the scheduled pickup time.

Refund eligibility depends on:

  • Cancellation timing
  • Advance payment status
  • Vehicle allocation
  • Travel distance and operational arrangements


Virk Tour Travels reserves the right to deduct applicable operational or booking charges where necessary.

In situations involving:

  • Bad weather
  • Road blockage
  • Natural disasters
  • Government restrictions
  • Vehicle breakdown due to unavoidable circumstances

The company may reschedule, modify, or cancel bookings when required for safety and operational reasons.

4. Customer Responsibilities During Travel

Customers are expected to:

  • Maintain respectful behaviour with drivers
  • Follow travel safety instructions
  • Avoid carrying illegal or prohibited items
  • Avoid damaging vehicles
  • Confirm pickup timing properly


Passengers are responsible for their personal belongings during the journey.

Virk Tour Travels is not responsible for:

  • Lost luggage
  • Forgotten items
  • Delays caused by traffic or weather conditions
  • Personal expenses during travel interruptions


Customers are advised to check their belongings before leaving the vehicle.

Customers are requested to arrive at the pickup location on time to avoid unnecessary delays.

5. Driver & Vehicle Policy

All our drivers are trained and verified for customer travel services. Vehicles are maintained regularly for safe and comfortable travel experiences.

Travel timing may vary due to:

  • Traffic conditions
  • Weather situations
  • Road conditions
  • Government restrictions
  • Unexpected operational issues


Smoking, alcohol consumption, illegal activities, or unsafe behaviour inside vehicles is strictly prohibited.

The company reserves the right to terminate the trip in situations involving misconduct, unsafe behaviour, or policy violations.

6. Outstation & Hill Station Travel Terms

For outstation and hill station travel, customers are advised to:

  • Confirm travel plans in advance
  • Carry valid identification documents
  • Follow local travel guidelines
  • Inform drivers about major route changes beforehand


Travel to hill stations such as:

  • Shimla
  • Manali
  • Dharamshala
  • Dalhousie
  • Kasauli & more.


may be affected by weather, snowfall, landslides, or road restrictions.

Travel delays caused by natural or traffic conditions will not be considered the responsibility of Virk Tour Travels.

7. Website & Information Usage

All content available on the Virk Tour Travels website is provided for general business and service information purposes only.

We try to keep all information accurate and updated; however:

  • Service details
  • Pricing
  • Vehicle availability
  • Route information
  • Travel timing


may change without prior notice.

Unauthorised copying, misuse, or reproduction of website content, branding, or images without permission is prohibited.

8. Privacy & Customer Information

Customer information shared during booking is used only for:

  • Booking coordination
  • Travel communication
  • Customer support
  • Service improvement


We do not sell or misuse customer personal information. For more details, customers can review our
Privacy Policy page.

9. Travel Delay & Force Majeure Disclaimer

Virk Tour Travels is not responsible for delays caused due to traffic jams, weather conditions, road closures, natural disasters, strikes, government restrictions, accidents, or other unavoidable situations beyond operational control.

Travel timing mentioned during booking is approximate and may vary depending on actual road and traffic conditions.

10. Changes to Terms & Conditions

Virk Tour Travels reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

Customers are advised to review this page periodically for updated policies and service terms.