FAQS
You can book a taxi through phone call, WhatsApp, website booking form, or direct customer support assistance at +91 94170 92247 or +91 62835 51006.
Yes, we provide 24/7 booking support for local travel, airport transfers, and outstation taxi services.
Yes, customers can pre-book taxis in advance according to travel date, route, and vehicle availability.
Yes, booking details like pickup timing, destination, or route can be changed depending on taxi availability.
Yes, driver and vehicle details are usually shared before pickup for easy coordination.
Yes, we provide taxi services during Diwali, Holi, weddings, festive holidays, and seasonal travel periods.
Customers are advised to inform us about flight delays in advance so we can coordinate pickup timing accordingly.
We provide airport taxi services for Chandigarh International Airport, Amritsar Airport, and Delhi IGI Airport with pickup and drop-off support.
Yes, all our drivers are experienced, trained, and verified for safe and comfortable customer travel.
We accept Cash, UPI, bank transfer, and online payment methods where available.
Yes, we generally take a 20% advance payment to confirm taxi bookings. Advance payment helps us reserve the vehicle and schedule the driver for your journey.
For some local trips, payment can be made after the journey. However, outstation, airport, luxury car, and long-distance bookings may require a 20% advance confirmation payment.
No, we follow transparent pricing and clearly discuss fare details before booking confirmation.
Fare may change only if there are route changes, extra stoppages, waiting charges, or special travel requests during the journey.
Yes, toll taxes and parking charges are included in the agreed fare shared during booking confirmation.
Yes, customers can cancel bookings before pickup time. Cancellation charges may apply in some cases.
Refund eligibility depends on cancellation timing, advance payment status, vehicle allocation, and operational arrangements.
Additional waiting charges may apply if the pickup delay exceeds the allowed waiting time.
Call or WhatsApp Virk Tour Travels for quick support, fare details, booking assistance, and travel information.
© 2026 Virk Tour Travels. All Rights Reserved.